We respect our customers' privacy and all your information collected on this site will be kept confidentially and will not be sold or be used in ways that you have not consented to.
In terms of Flower Substitution :
In some cases, certain flower advertised on our website might not have stock in all cities because of its rareness and seasonality. Once that happens, a careful substitutions of equal or greater value will be made. This is a standard practice used by florists worldwide. The choice will also base on the color tone and of course the occasion as well. Please trust our professional designer's sense. However, we will never substitute roses with other flowers.
In terms of Satisfaction
We always regard each
single order as a great pleasure. Our promise is to deliver
you and your love ones 100% satisfaction. You can always
expect the highest quality at the most reasonable price
possible, and you can always expect the most reliable,
competent and valuable floral and delivery services available.
Whether you order these flowers yourself or receive them as a
gift, please contact us if you are not completely
We will be happy to help you cancel your order prior to delivery. However, if your order is on its way or already delivered, we are unable to cancel your order. Please call us as quickly as possible if you need to cancel an order, we will do our best to accommodate you.
In terms of Delivery:
The information you provide us must be accurate and sufficient, we won't take responsibility for any delay or mistaken delivery caused by misleading info. However, if wrong info is provided by accident, please inform us immediately. You can call us, email us or leave us a message. Again our business phone numbers are:
(514) 737-1841 (Local)
(866) 774-1841 (Canada & USA)
Our Email is :